Refund and Returns Policy

1. Our Commitment

At PICKINSURANCE, we prioritize customer satisfaction and are committed to providing a fair and hassle-free returns and refunds experience.

2. Eligibility for Returns and Refunds

• Returns: All eligible products/services must be returned within 30 days of the purchase date. Items must be in their original condition and packaging.
• Non-Returnable Items: Custom services, perishable products, and downloadable software are not eligible for returns.
• Refunds: Refunds will be issued to the original payment method once the return is approved.

3. How to Initiate a Return

• Contact our customer service team at info@pickinsurance.click or call (352) 854-6905 to obtain a Return Merchandise Authorization (RMA) number.
• Provide your purchase details and reason for the return.
• Ship the item back to us at your expense unless the return is due to our error.

4. Refund Process

• Refunds will be processed within 5–10 business days after receiving the returned item.
• You will be notified via email once your refund is processed.

5. Damaged or Defective Products

If your item arrives damaged or defective, notify us immediately. We will either replace the item or issue a full refund, including shipping costs.

6. Exchanges

We do not offer direct exchanges. You may return the item and purchase a replacement.

Contact Us:

For assistance with returns or refunds, please contact:
Address: 10953 SW 82nd Ter, Ocala, Florida
Phone: (352) 854-6905
Email: info@pickinsurance.click

LAST REVISED: December 7, 2024